A Mother’s Journey: How Kent Healthcare Transformed Lilly’s Life
Paediatrics clinics in Dubai
“I was so scared Lilly wouldn’t accept anyone,” “But the therapists at Kent made her feel safe and loved. They didn’t just work with her—they became her friends. I couldn’t be happier with the progress she’s made. Kent has become like family to us.”
“For privacy purposes, the child’s name has been changed in this blog.”
For Lilly’s mother, watching her 16-month-old daughter struggle was an emotional and exhausting experience. Lilly was a bright and curious child but faced significant challenges that made daily life difficult. She refused to eat solids, had sensory sensitivities that made her shy away from touch, and was deeply afraid of healthcare professionals. Like any loving parent, her mother wanted the best for her but wasn’t sure where to turn for help.
When she found Kent Healthcare, she was filled with hope but also worry. Would they be able to help Lilly? Would her daughter accept working with professionals she instinctively avoided? Little did she know, this decision would change their lives in ways she couldn’t have imagined.
Facing the Challenges: Lilly’s Story
Lilly’s sensory issues made everyday activities challenging. She avoided touching unfamiliar textures, refused to put her hands on surfaces for support, and kept her hands in the air while trying to stand. Mealtimes were another struggle; Lilly simply wouldn’t eat solids, leaving her mother anxious about her nutrition and overall development.

Adding to these concerns was Lilly’s fear of healthcare professionals. Trips to clinics or therapy sessions were met with resistance, tears, and meltdowns. Her mother often felt helpless, wondering if anyone could connect with Lilly and address her unique needs. With trepidation, she reached out to Kent Healthcare, hoping for a breakthrough.
A Warm Welcome at Kent
The moment Lilly and her mother walked into Kent Healthcare, they experienced a sense of relief. The therapists were not just professionals—they were warm, friendly, and understanding. Instead of rushing into a session, they took the time to greet Lilly on her terms. They high-fived her, smiled warmly, and engaged with her in a playful, patient manner.

To her mother’s amazement, Lilly began to respond. She didn’t recoil as she had before but instead started to open up. Within those first interactions, her mother saw the possibility of progress. Lilly, who had always feared strangers in medical settings, accepted Kent’s team as part of her extended family. For a mother who had been filled with doubts, this moment of connection was nothing short of miraculous.
To her mother’s amazement, Lilly began to respond. She didn’t recoil as she had before but instead started to open up. Within those first interactions, her mother saw the possibility of progress. Lilly, who had always feared strangers in medical settings, accepted Kent’s team as part of her extended family. For a mother who had been filled with doubts, this moment of connection was nothing short of miraculous.
The Expert Guidance of Occupational Therapist Sindu
At Kent, Lilly was paired with Sindu, an occupational therapist known for her expertise and empathetic approach. From the start, Sindu’s focus was on understanding Lilly’s unique needs and tailoring therapy to help her overcome her sensory and behavioral challenges.

Under Sindu’s guidance, Lilly began making strides that her mother never thought possible. Tasks that seemed insurmountable at home became achievable during therapy. Sindu didn’t just help Lilly; she empowered her to explore, engage, and embrace new experiences.
Remarkable Progress in Just Two Weeks
In just two weeks, Lilly’s progress was astonishing. Her mother could hardly believe the transformation she witnessed. Lilly, who once refused to touch anything, began exploring different textures with enthusiasm. She played with slime and clay—two materials she had avoided entirely before—and even started touching yogurt during mealtimes, something her mother never thought she’d see.

Another breakthrough came during an outdoor session on the sand. Previously, Lilly had refused to crawl or stand on sand, holding her hands up rather than using them for support. Yet within days of working with Sindu, she began crawling confidently on the sandy surface. Her fear of textures was being replaced by curiosity and engagement.
Perhaps the most emotional milestone was Lilly’s newfound willingness to eat solids. After months of resistance, she began eating well, much to her mother’s relief. This shift not only improved Lilly’s health but also brought a renewed sense of hope to her family.
Exceeding Every Expectation
The progress Lilly made didn’t just meet expectations—it far exceeded them. What seemed impossible just weeks earlier was now a reality. Her mother marveled at how quickly and effectively Kent’s team had helped Lilly overcome her challenges.

What set Kent apart was their holistic, family-centered approach. The therapists didn’t just focus on Lilly—they supported and educated her mother, providing tools and strategies to reinforce progress at home. This collaborative approach created a sense of empowerment and partnership that made all the difference.

A Grateful Mother’s Words
Reflecting on the journey, Lilly’s mother expressed profound gratitude for Kent Healthcare. She was amazed not only by the professional expertise of the team but also by their genuine care and compassion.

“I was so scared Lilly wouldn’t accept anyone,” she shared. “But the therapists at Kent made her feel safe and loved. They didn’t just work with her—they became her friends. I couldn’t be happier with the progress she’s made. Kent has become like family to us.”
Why Kent Healthcare Stands Out
Lilly’s story highlights the unique qualities that make Kent Healthcare a trusted choice for families:
- Empathy and Connection: Every child is treated with patience and care, creating a safe and welcoming environment where they can thrive.
- Personalized Approach: Kent’s therapists tailor their strategies to each child’s individual needs, ensuring that interventions are effective and meaningful.
- Collaborative Care: Parents are included every step of the way, receiving guidance and support to continue fostering their child’s progress at home.
- Expertise and Innovation: From occupational therapy to sensory integration techniques, Kent’s team combines experience with cutting-edge methods to achieve lasting results.
A Message to Parents Seeking Help
For parents facing similar challenges, Lilly’s story is a reminder that there is hope. At Kent Healthcare, you’ll find a team of professionals who are not only skilled but also deeply committed to your child’s well-being.
If your child struggles with sensory sensitivities, feeding difficulties, or developmental milestones, Kent can provide the compassionate and expert care they need to succeed. Lilly’s remarkable progress is a testament to what’s possible with the right support and dedication.
Final Thoughts
Today, Lilly is a thriving, curious, and confident child. Her mother, once overwhelmed by worry, now feels a sense of joy and relief. Their journey with Kent Healthcare has been life-changing—a testament to the power of personalized care and genuine connection.
For families looking for a place that combines expertise with heart, Kent Healthcare is here for you. Like Lilly and her mother, you too can find hope, healing, and a brighter future. Together, we can help your child overcome challenges and reach their full potential—one step at a time.
Book an appointment
Booking an appointment with our team of professionals is just a few taps away. Book now!